FAQs
How long have you been cleaning homes?
We have been providing professional house cleaning services since 2009.
What towns do you service?
We provide cleaning services for Hamilton, Te Awamutu, Cambridge and surrounding areas. We are expanding all the time. Contact us to see if we are in your area.
Do I need to do anything before you arrive?
The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items," like toys and clothes.
Do you provide the cleaning supplies?
Yes, We provide all the Ecofriendly cleaning products and equipment.
What should I expect on my first appointment?
We will arrive at your home we will be equipped with all the cleaning supplies needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.
Will I have the same cleaning person each visit?
Yes, You will have the same cleaning professional for each visit. We know how important it is to have someone you know and trust cleaning your home.
Is a long-term contract required for service?
No not at all. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.
Are you insured?
Yes, Made to Maid is fully insured to protect your home and to give you peace of mind.
What will it cost to have my home cleaned?
The cost will depend on how large your home is and the amount of cleaning required. Give us a call or send as a message to find out more.
Do I need to be home the day of cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you.
What all is included in your cleaning service?
Full bathrooms and toilets, vacuuming, moping, cobwebs, dusting all surfaces, all mirrors in the house, windowsills, skirting boards, walls, light switches, full kitchen, polishing the kettle and toaster, inside the microwave, the front of all cabinets.
What product do you use to clean?
We pamper all our clients with our Ecofriendly House cleaning. There is no extra charge for this. The difference is that your home is cleaned with Natural Cleaning Products no harsh cleaning chemicals.
Can I skip or reschedule an appointment?
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.
How will you enter my home on my scheduled days of cleaning?
We leave this up to you, whatever you feel most comfortable with. The easiest way is to give us a key.
